Nissan FZ-55 Diagnostic PC

Includes

• Panasonic Toughbook FZ-55

TOUGHBOOK Warranty

Three (3) year Panasonic 'Protection Plus' coverage included, which covers accidental damage of one major failure per unit per year for the LCD, keyboard, hard drive and system board.

Option to purchase extended coverage beyond 'Protection Plus' at very competitive, Nissan-negotiated pricing*: 

• NI-52925-YR4-PPWARR  Option to extend Panasonic 'Protection Plus' coverage for 1 additional year (total 4 years)* 
• NI-52925-YR4-5PPWARR Option to extend Panasonic 'Protection Plus' coverage for 2 additional years (total 5 years)*

* The option to purchase an extended coverage package expires 60 days after TOUGHBOOK purchase.

If you need your Panasonic TOUGHBOOK repaired:

Contact Panasonic Technical Support directly through options 1-3 below (please have your model number and serial number handy):

1. Phone: 888-245-6344 Option 2, 1 ,1 (24 x 7 x 365)

2. Chat: https://na.panasonic.com/us/support/toughbook-support-center#/

3. Email: Toughbook_Tech_Support@us.panasonic.com 

Panasonic has world class support for all TOUGHBOOK products (U.S. and Canada).  For a copy of the full TOUGHBOOK Standard Warranty please visit https://na.panasonic.com/us/support/computers-tablets-handhelds-warranties

More about ‘Protection Plus’ Coverage:

• Standard on model FZ-55s purchased from TechMate beginning August, 2022.
• Covers accidental damage and has a maximum benefit of one major failure per unit per year for the LCD, keyboard, hard drive and system board.
• If a complete unit needs to be replaced, a replacement unit will be provided.
• Replacement unit will assume the remaining warranty coverage of original unit.
• Only one complete replacement allowed during Protection Plus warranty period.

In-Warranty Repairs:

• Mail defective unit to the National Service Center located in Kansas City, MO.
• Overnight shipping (both ways) is included.
• A box will be sent overnight to Dealer to facilitate shipping, as needed.
• 85%+ of in-warranty units are repaired in 2 days or less.
• For a copy of the full TOUGHBOOK Standard Warranty please visit https://na.panasonic.com/us/support/computers-tablets-handhelds-warranties

Out-of-Warranty Repairs:

• Mail defective unit to the National Service Center located in Kansas City, MO.
• Dealer is responsible for shipping (both ways), customs set up and a mandatory diagnostic fee ($130).
• Panasonic will assess the TOUGHBOOK and forward repair quote to the Dealer.
• Once Dealer approves the repair and makes arrangement for payment, the TOUGHBOOK will be repaired and shipped back to the Dealer.